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Localisation Focus

The International Journal of Localisation




Localisation Focus–The International Journal of Localisation provides a forum for localisation professionals and researchers to discuss and present their localisation-related work, covering all aspects of this multi-disciplinary field, including software engineering and HCI, tools and technology development, cultural aspects, translation studies, human language technologies (including machine and machine assisted translation), project management, workflow and process automation, education and training, and details of new developments in the localisation industry. Proposed contributions are peer-reviewed thereby ensuring a high standard of published material. Localisation Focus–The International Journal of Localisation is distributed worldwide to libraries and localisation professionals, including engineers, managers, trainers, linguists, researchers and students. Indexed on a number of databases, this journal affords contributors increased recognition for their work. Localisation-related articles, book reviews, perspectives, insights and correspondence are all welcome.

An Argument for Business Process Management in Localisation

Volume 10 Issue 1
(2011)

 

Authors: David Filip, Dr. Eoin Ó Conchúir

Abstract:

Enterprise-level translation management systems cater well for their well-defined use cases. With the rise of usergenerated content, the world of localisation is extending to include what we term as 'self-service' localisation. The localisation needs of this emerging environment may differ from more traditional enterprise-level scenarios. In this paper, we present an argument for using business process management (BPM) to help us better understand and define this emerging aspect of localisation, and we explore the implications of this for the localisation industry. Modelling a business process allows for that process to be managed and re-engineered, and the changes in efficiency quantified. It also helps to ensure that automated process aids and electronic systems are put in place to support the underlying business process, matching the real needs of its stakeholders. In this paper, we specifically look at emerging self-service localisation scenarios in the context both of the evolution of the traditional industry process as well as in the context of not-for-profit localisation.

Keywords: business process management, BPM, modelling, user-generated content, self-service localisation

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