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Localisation Faux Pas (Archive)

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April 2003

When Lotus initially decided to localise their best selling 1-2-3 spreadsheet package for the Japanese market, they were presented with a problem. They quickly realised that they would have to remove all beeps from the program.  

Beeps were normally used as a signal to the user that an error had been made. However in a crowded Japanese office, this form of audio feedback would cause embarrassment to an individual by broadcasting to his/her co-workers that a mistake had been made. 

(Adapted from: Global Software: "Chapter 5 - Pitfalls" by Dave Taylor - http://www.intuitive.com/globalsoftware/gs-chap5.html)

 
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