Workflow Specification for Enterprise Localisation

TitleWorkflow Specification for Enterprise Localisation
Publication TypeJournal Article
Year of Publication2010
AuthorsLenker, M, Anastasiou, D, Buckley, J
JournalLocalisation Focus - The International Journal of Localisation
Keywordsenterprise localisation, standards, workflow, workflow languages


Localisation concerns the translation of digital content and software, and their appropriate presentation to end users in different locales. Localisation is important because having software, a website or other content in several languages, and meeting several sets of cultural expectations is an important international marketing advantage. In the non-commercial sector, where information equality is deemed important, localisation also enables information access for less supported languages such as Galician. These requirements have led to increased localisation activities and act as a prompt to study how the localisation process can be optimised. A necessary pre-requisite for this, is a standardised localisation process. Such a process not only provides a basis for continuous quality improvement (CQI), but also has the potential to direct further research in the area.


In terms of representing and enabling this standard localisation process, workflow technology provides an interesting solution. Workflows are concerned with formalising task structure: the order of subtask invocation,
synchronisation and flow of information through the tasks, the roles of people that perform the tasks and the tracking and reporting of tasks. Since the 1970s, workflow technology has expanded into fields like manufacturing and accounting and now is reaching the localisation industry.


A generic localisation process definition in workflow form would allow companies standard process guidance when faced with localisation tasks, and would provide researchers with a framework within which they can contextualise their research and identify new challenges. The potential automation offered by workflow engines provides the potential of real efficiency gains for companies.


This paper describes research towards the representation framework of enterprise localisation workflows. We document several important localisation-process issues identified in the relevant literature. We will also evaluate existing workflow languages as a means of representing such localisation processes at a later stage.


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